Just a quick note to offer my sincere appreciation for the punctuality and courtesy shown by your drivers and service provided. My company hosts an advisory board meeting twice a year and some of our best and biggest customers are participants. We work very hard to “roll out the red carpet” for them when they are in town, and the service you provided helped us do just that. I’m a big believer that details are the most important part of impressing people, and the car service – something many would consider a detail – is extremely important. Thank you again for your professionalism and reliability and you have won a repeat customer in me! I will definitely be contacting you again for this service.

From: S. McNicholas
Dated: 8 May 2007